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Customer Reviews.

sales

5

Despite the ongoing supply issues that delayed production and delivery, Mark at Mini Marshall was helpful throughout the process. Service was excellent - helpful and informative.

16 May 2022

service

5

We have been completely satisfied with every visit over to you, friendly efficient staff have always been very helpful.

15 May 2022

service

5

Always excellent service & very friendly helpful team

15 May 2022

service

5

Great car, great service. Attentive and efficient.

13 May 2022

service

5

In depth explanation of the vehicle and very thorough.

13 May 2022

sales

5

Excellent, Mark Jacklin and Laura Rushby work tirelessly to bring together the exact package to meet your needs. Amazing!...

12 May 2022

service

5

All good

10 May 2022

sales

5

Any questions that I had were promptly answered, along with any queries that I had throughout the complete processs.

09 May 2022

sales

5

Everything possible was done at the Centre to make the experience of picking up the car a good one.

09 May 2022

sales

5

Mark kept us up date and informed at every step of the way.

07 May 2022

service

5

The customer service was excellent from the beginning right to the end, and even afterwards. Appointments were made to suit us, rather than them which really helped us. All parties were so friendly, especially mini champion Jordon Maxwell.

06 May 2022

sales

5

Luke kept us informed through each stage of the process.

03 May 2022

sales

5

Friendly service and good communication

29 April 2022

sales

5

We were dealt with extremely well by Jordon Maxwell who took the time and trouble to keep us informed every step of the way from ordering to collecting. Even though we had unforeseen delays Jordon kept us updated.

25 April 2022

sales

5

Excellent. Very imformative and helpful in all sectors. Luke's guidance and patience was second to none. Thank you Luke for being so knowledgeable.

23 April 2022

sales

5

The experience of purchasing was done remotely and was conducted in a professional and friendly manner by all concerned.

21 April 2022

sales

5

100? satisfied. Jordon was amazing throughout and was very knowledgeable and always kept us updated on progress, something we are not used to with previous new car purchases from other manufacturers, we felt very well looked after

21 April 2022

sales

5

Accommodating and helpful

19 April 2022

service

5

Very knowledgeable, patient and well mannered sales staff - particularly Mark and Laura.

17 April 2022

sales

5

Car was slightly delayed due to a re call fault. But was made aware immediately by Luke and this problem was fixed before we collected the car.

14 April 2022

sales

5

Despite the delay we were kept informed and the day of collection was great fun.

08 April 2022

sales

5

It was a distance purchase via Carwow and the dealership couldn't have been more helpful and patient with me! I was lucky enough to get a cancelled order with the specifications I wanted, so a big thank you to Mark!

03 April 2022

service

5

Great service as always.

02 April 2022

sales

5

Mark and Laura at Mini Grimsby could not have been more helpful. They kept me informed of progress from the order through to delivery. Mark also kindly produced an extremely useful video explaining the sophisticated technology and how to use it.

30 March 2022

service

5

Very professional and the work was completed on time. I was looked after by staff as I waited for the car.

29 March 2022

service

5

Just a good all round service provided.

25 March 2022

service

5

Good staff, excellent service, no problems

25 March 2022

sales

5

Happy, very accomodating

23 March 2022

sales

5

Luke made the process easy and stress free. He was very understanding and patient and explained everything in detail. He kept me informed at every stage. The gift-wrapping of the car on collection was a really, really nice touch! Lovely. Thanks Luke!

23 March 2022

sales

5

Communication and help were first class during the whole process.

19 March 2022

service

5

It just works.

19 March 2022

service

5

Efficient and prompt

19 March 2022

sales

5

Luke, the Motorbility specialist was really helpful, treated me like a real person. Professional, had all the answers, kept me informed and updated of Covid delays. Quick responses. Great salesman!

17 March 2022

sales

4

Treated very well, shown all around the vehicle inside and out. Had a great photo shoot with our new car.

16 March 2022

sales

5

I was made to feel welcome and looked after

15 March 2022

sales

5

When i phoned the centre everyone was extremely helpful and endeavoured to help. My car salesman, Luke Fraray at Marshalls was the best salesman I have ever encountered and I have bought many cars over the years.

15 March 2022

sales

5

Excellent dealership. No complaints whatsoever. Particular thanks to Jordon Maxwell (Marshall, Grimsby) for keeping me updated throughout the whole process. He definitely went the extra mile to make sure we are delighted with our purchase.

12 March 2022

sales

5

Excellent customer service . Good communication throughout and see less handover . Than you Luke

12 March 2022

service

5

Quick and efficient

05 March 2022

sales

5

Our local sales representative (Mark Jacklin) at Marshall Mini in Grimsby was extremely helpful in assisting me in selecting the vehicle best suited to my needs. He also kept me fully informed of the progress of my order.