Cannot fault service and attention to detail

The dealership kept us informed weekly of the cars delivery date once we had placed the order.

The staff are spot on.

Great Service from local dealer.

Overall very satisfied with the process.sales exc Mark Jacklin was very helpful.

Sean was great

Friendly and courteous, but remained respectful at all times. Made it it great buying experience. Full marks. No tea, but that made have been a covid restriction.

Professional service

Great customer service from start to finish

never have any reason to complain

Any questions I had were answered promptly and the dealership are very professional

Good service

Only in for an MOT, but was dealt with professionally and got the impression from all concerned that customer service is paramount.

Efficient service, clear explanation

Everyone is always polite, friendly, and the service is excellent.

Work carried out on time and kept me informed of updates. Always treated with respect. Gareth as always looked after things very well

From start to finish very good

Service was great, concerns were reassured and job was done effectively.

Gareth in servicing was brilliant to us.

Sales person handled everything right through lockdown. Very helpful and great service when I arrived to collect the car

Dropped off car went walking they called me to say it was ready all washed and waiting for me

Mark Jacklin my salesperson provided us with information and excellent customer service from our initial enquiries right through to the point of collecting my new car. Mark gave me confidence with his expertise when buying my car from him.

Kept me informed

Fantastic and supportive staff

The service we received from your salesman Mark Jacklin who was excellent

explained all the key features

The salesman Sam was very pleasant and helpful throughout the process

Very good staff liked the video of the underside of the car

Luke was very professional

Job completed on time and at reasonable price, with no hidden charges.

Sam always goes the extra mile

I was kept informed weekly about my new car. I was also advised about the products that I could purchase but didn't feel under pressure to purchase any that I didn't need.

Easy to deal with and kept us informed on the build of the carl

Helpful and friendly staff and we was kept informed of progress regularly.

The staff at Marshall have always been very helpful And freindly

Sam was amazing delivering my car to me without delay

Everything done quickly with no problems.

All went well

Ordered quickly, delivered to my door on a day of my choosing very efficiently.

Sales process was very straight forward. Great email contact and follow up updates. Sam Walker was great throughout and quickly resolved any issues. Well done.

What can I say, there was nothing to fault. We were greeted as soon as we arrived and Sam Walker took us seamlessly through the whole purchase procedure. He helped me download the Mini App and showed me everything I needed to know within the car.

The staff were so helpful with letting us test drive the car, advice on choice and allowing time to think about our proposed purchase

I actually like going there,a bit of a morning out,Shane(Elliot?) served me this time & he was also friendly & helpful

Very helpful

No complaints

Can't fault the service

Very helpful

Prompt service and excellent front of desk.

An annoying intermittent rattle was taken very seriously and fixed! It took two visits furthermore I was told to get back to them if there was still a problem. I do like the friendly, welcoming atmosphere here!

Covid-19 could have presented more problems?!