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Customer Reviews.

sales

3

Nav code had to be ordered and set up a week later, some evidence of internal issue as to who was at fault , still no handbook, minor mark on front plastic wheel arch which I have been advised to clean with some of the car protection kit.

08 January 2019

sales

5

The sales guy Jack was brilliant

02 January 2019

sales

3

On collection, the car had no fuel and the sat nav was not activated which suggests the PDI was either not carried out or was done rather poorly, either way, not ideal.

27 December 2018

service

5

Good value for money and helpful staff

18 December 2018

service

5

Excellent service

14 December 2018

service

3.5

Our Mini has had a persistent fault with the Stop Start function never working, yet it has never been diagnosed by Marshall, and even when we mentioned it in the past it was brushed off as being due to cold weather. This service missed it again...

13 December 2018

service

5

Very good

13 December 2018

sales

4

No real issues. Good communication throughout despite some logistical issues.

13 December 2018

service

5

Very quick

13 December 2018

sales

5

Top class service

07 December 2018

service

5

Competent, professional and NON PUSHY staff

07 December 2018

service

5

Gareth is in the right job he knows the product with a genuine desire to provide good service and assistance to meet your needs, nothing is too much trouble.

07 December 2018

sales

5

From our first visit to collecting the car both Jack and David get excellent customer service.nothing was too much trouble,coffee was always welcome and they made our experience great. Thank you so much. It certainly gave us the confidence to buy .

07 December 2018

service

5

Repaired and cleaned on time.

05 December 2018

service

5

Didn’t take to long and waiting area was nice clean and comfortable

05 December 2018

service

4

Again did as requested

27 November 2018

sales

3.5

Very welcoming and helpful

27 November 2018

service

5

was straightforward and nicely arranged, good service.

26 November 2018

service

5

Service wise they could not do enough for you.

24 November 2018

service

5

Excellent service and communication

23 November 2018

service

5

Car well looked after. Car waiting for me to borrow. Ready to pick up on time

22 November 2018

sales

5

The whole process was fun and exciting, even amusing my 1 year old whilst I was signing documents. Picking my car up was amazing, earlier than I’d anticipated too!!

20 November 2018

sales

5

Felt valued as a customer.

18 November 2018

service

5

Happy with the service received

16 November 2018

sales

5

highly satisfied .

14 November 2018

sales

5

The sales team at our local dealership kept us informed all the time

13 November 2018

service

4

Happy to have a courtesy car

09 November 2018

service

3

Hard to speak to appropriate people, people not following up

01 November 2018

service

5

The work is always performed really quickly and up to high standards and is far better than any other places I have dealt with

01 November 2018

service

4.5

I would have given a 5 but dislike the multiple reminders about the arrangement. I don't need reminding several times about the time and date we both agreed on.

30 October 2018

service

5

job done properly, on time.

26 October 2018

service

5

Service and customer care was very thorough and attentive

20 October 2018

service

5

all my questions and quires were all answered with professionalism.

19 October 2018

service

5

Excellent service and no problems

19 October 2018

service

3

I did not receive an update to confirm when my car would be ready