Great experience with Sam especially as we had a problem getting the car collected when the border between Scotland and England closed at Christmas.

Excellent service, polite friendly staff, booked the date and time to suit me. Ready for me as soon as I arrived, kept me updated throughout the time I was there. Also impressed with the anti COVID measures that were in place keeping customers safe.

Easy to deal with. Great service.

Explained and Completed in a timely fashion

Easy to deal with and kept me updated with the build and when the car was available for me to pick up.

The whole transaction went very smoothly under very difficult circumstances.

Everything worked liked clockwork effort applied to ensure COVID security. Gareth in Mini Service is very conscientious to ensure everything works as promised. A very easy process from start to finish excellent experience.

Mark was great, keeping me in touch with progress, answering any questions I had and then making the handover smooth and exciting. I got a better deal and customer service at the Grimsby MINI Centre than I had experienced at my local dealership too.

Friendly staff both in service and sales.

Couldn't be better

Staff very knowledgeable and helpful. Had to test drive by myself due to Covid but I was told to take as much time as needed. It would have been better to have a staff member in the car but unfortunately not possible.

even though it was during covid the handover went smoothly

Sam remained accessible and prompt with all correspondence during the order and delivery process. Painless and simple.

very helpful the chap who looked after me was polite and excellent at his job a credit to the company.

Everybody was polite, helpful and knowledgeable and I didn't feel under pressure at any time

Efficient service

Nothing wasn't too much, explained in detail processes and descriptive explanations

Excellent customer service and communication.

Very good service

Very friendly staff

Very polite and explained what was required

Sam Walker at Marshalls was excellent

We were very satisfied with mini . It was a easy nice experience. No hard selling , just a relaxed experience

As they achieved with what they promised.

Just excellent service from start to finish

I received the car before the lockdown period which was fantastic.

Excellent

Great staff and no pressure .

Helpful salesman who kept me informed all the way through

The right car at the right price and a fair price for my trade in.

Sam Marshall was excellent

Well satisfied.

Second time with this company

All the staff were friendly and worked as a team. Our sales person, Jordon, had the most unbelievable knowledge of the product - took his time to explain the "technology" such that even I understood. Nothing was too much trouble. A real pleasure.

Fantastic. Went through Carwow and then had correspondence with Sam Walker. He made the process very easy, was very attentive answering all my questions and delivered on exactly what I wanted.

Everything was very good