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Customer Reviews.

service

5

They have conitnued t ogive good service timely reminders and very helpful

25 April 2019

service

5

Everything went smoothly

25 April 2019

sales

5

Very professional

24 April 2019

service

5

Happy with the service.

23 April 2019

sales

5

I'd struggle to find fault, Adam clearly was passionate about MINI and worked bloody hard to turn my "maybe yes, maybe no" into a firm sale. I had SO many questions about the technology and options, but he answered these promptly by email and phone

20 April 2019

sales

5

So happy with the service and my car

11 April 2019

sales

5

The sales person was extremely helpful and on the occasions that he wasn't available both his manager and one of his colleagues was too. The receptionists were also always helpful.

10 April 2019

sales

5

Jack provided excellent customer service

10 April 2019

service

5

Quick and courteous service

09 April 2019

sales

4

Process was as expected and met satisfaction but can't say there were any 'perks' to give it that VIP edge

09 April 2019

service

5

Gareth in reception was excellent

09 April 2019

sales

5

The easiest car purchase I have ever made

08 April 2019

service

5

Always do a great job

06 April 2019

service

3

Generally we are satisfied by we asked them at the service to adjust the windscreen wipers as they were juddering at times. Having used them since it does not seem the problem has been dealt with

05 April 2019

sales

5

Uncomplicated, friendly and efficient service.

03 April 2019

sales

5

It was a very quick and easy handover.

02 April 2019

sales

5

I was kept appraised of the progress on a regular basis

30 March 2019

sales

5

Good service

26 March 2019

sales

5

this was all completed from a distance of 250 miles, never met the salesperson in person but cannot fault the service and professionalism, communication

20 March 2019

sales

5

Great customer service very relaxed all the way through the process

18 March 2019

service

4

The service department are spot on but sales department and booking service ECT very poor

18 March 2019

service

5

Only issue was we struggled to park up, otherwise excellent.

17 March 2019

service

5

Great service

17 March 2019

service

5

No probs with warranty care

15 March 2019

sales

1

Honestly the worse experience ive had, i'll be happy to be contacted regarding this.

13 March 2019

sales

5

Love my new car, great customer service from Marshal Mini Grimsby.

12 March 2019

sales

3

The delivery of the car was disappointing due to the fact that the car was not immaculate. The valet was very poor at best. The mats were on the back seat & there were still plastic covers of the trims inside the car. The car was sticky.

12 March 2019

sales

4

Had to wait quite a while before being seen for handover, otherwise v good.

11 March 2019

service

5

Gave information what they were doing with the car . That's a great idea .

10 March 2019

service

5

Car only went in for an MOT but it was handed back to us clean and sparkly after a wash

09 March 2019

service

5

Gareth (Mini Service Manager) at Marshall Grimsby was an excellent ambassador for your business.