Very satisfied - really helpful - everything explained clearly and different options offered

Salesman really helpful showed us everything we asked and more. I was unsure about which colour to go for and he managed to find the colours I was interested in to help me decide

Got a good deal and felt very safe from a Covid perspective when collecting my car

All very satisfactory and the car was washed and cleaned.

First class service from Jordon Maxwell

Straightforward good service

Friendly. Very knowledgeable regarding the product. Helpful. Efficient.

Luke made the day really special. No hard sell just a really helpful guy. He took photos for us and booked us a slot to collect that worked for us as we were travelling from Shropshire and not using our local mini dealer.

Luke Fraray and the whole team at Mini Grimsby, couldn't have been more helpful! They were friendly and helpful throughout and it really was a pleasure purchasing a Mini from them!

Happy with the service that we received.

Great service from start to finish from our sales advisor, Luke Fraray

Luke dealt with my inquiry and questions thereafter effectively and efficiently

It was the personal understanding and help from Luke Fraray, bending over backwards to deliver the mini on the day whilst maintaining the secrecy I requested which made all the difference.

Kept informed and salesman was very knowledgable.

The salesman Mark kept me informed throughout the process and the presentation of the car was great all wrapped up for Christmas

I didn't actually ever go to the mini centre I did everything online

Luke my sales representative greeted me in a friendly way on arrival. Sales process completed efficiently. Car was ready to present with a fun reveal and looked spectacular

All good

Very satisfied.Luke Fraray at Grimsby Marshall's was very friendly and helpful on the purchase of our mini

Mark Jacklin made me feel very valued from the the start. Communication was always really clear and timely and the whole collection process was just a fantastic experience I'll never forget!

Efficient

I was given a space to work which was quiet and close to the facilities. I was asked regularly, by several different staff members, whether I wanted anything or whether they could help me in any way. It was a very clean environment.

Delivery service only - excellent - car driven to me - paperwork had all been done in advance - the gentleman delivering the car was patient, prompt and polite - thank you

N/A - I never visited the Mini Centre. Entire process was done via email or telephone. Car was delivered to me.

Very experienced, professional and knowledgeable staff. Nothing too much trouble with lots of 'checking in' phone calls.

It took 101 days from my order to delivery, but salesman regularly called to keep me updated. He was knowledgable, helpful, friendly and professional.

Even though the car delivery was held back, Luke kept me well informed of the progress

Every question was answered and they went out their way to make us feel comfortable. We could even bring our dog in when we picked up the car!

Lovely showroom, very welcoming with polite, helpful staff.

The salesperson, Jordan was excellent throughout

From start to finish couldn't do enough and kept me up to date.

Very satisfied

Luke gave regular updates and helpful contact before delivery

Helpful staff not pushy

My expectations were managed and all was straight forward

Appraised of the experience throughout, very helpful

They sorted a problem, effectively

Very satisfied. The booking , the service and post service was all very good . Gareth is always professional , very helpful and extremely efficient snd pleasant.

Really lovely guys who fitted me in for MOT quickly

purchase was completely online, however was still smooth and easy process

Good communication. Vehicle returned clean. Prompt service.

The customer service from Mini Grimsby was excellent. Very attentive from ordering, during the sale, and after delivery - the best I've ever had.

The mini centre seems to have a very high focus in customer service which makes you feel a very valued customer.

no issues very good

Friendly staff and v professional

Dealt with efficiently and clearly.

Jordon was perfectly helpful and efficient

Ver y quick

Always helpful

Did everything they said they would