Despite the ongoing supply issues that delayed production and delivery, Mark at Mini Marshall was helpful throughout the process. Service was excellent - helpful and informative.

We have been completely satisfied with every visit over to you, friendly efficient staff have always been very helpful.

Always excellent service & very friendly helpful team

Great car, great service. Attentive and efficient.

In depth explanation of the vehicle and very thorough.

Excellent, Mark Jacklin and Laura Rushby work tirelessly to bring together the exact package to meet your needs. Amazing!...

All good

Any questions that I had were promptly answered, along with any queries that I had throughout the complete processs.

Everything possible was done at the Centre to make the experience of picking up the car a good one.

Mark kept us up date and informed at every step of the way.

The customer service was excellent from the beginning right to the end, and even afterwards. Appointments were made to suit us, rather than them which really helped us. All parties were so friendly, especially mini champion Jordon Maxwell.

Luke kept us informed through each stage of the process.

Friendly service and good communication

We were dealt with extremely well by Jordon Maxwell who took the time and trouble to keep us informed every step of the way from ordering to collecting. Even though we had unforeseen delays Jordon kept us updated.

Excellent. Very imformative and helpful in all sectors. Luke's guidance and patience was second to none. Thank you Luke for being so knowledgeable.

The experience of purchasing was done remotely and was conducted in a professional and friendly manner by all concerned.

100? satisfied. Jordon was amazing throughout and was very knowledgeable and always kept us updated on progress, something we are not used to with previous new car purchases from other manufacturers, we felt very well looked after

Accommodating and helpful

Very knowledgeable, patient and well mannered sales staff - particularly Mark and Laura.

Car was slightly delayed due to a re call fault. But was made aware immediately by Luke and this problem was fixed before we collected the car.

Despite the delay we were kept informed and the day of collection was great fun.

It was a distance purchase via Carwow and the dealership couldn't have been more helpful and patient with me! I was lucky enough to get a cancelled order with the specifications I wanted, so a big thank you to Mark!

Great service as always.

Mark and Laura at Mini Grimsby could not have been more helpful. They kept me informed of progress from the order through to delivery. Mark also kindly produced an extremely useful video explaining the sophisticated technology and how to use it.

Very professional and the work was completed on time. I was looked after by staff as I waited for the car.

Just a good all round service provided.

Good staff, excellent service, no problems

Happy, very accomodating

Luke made the process easy and stress free. He was very understanding and patient and explained everything in detail. He kept me informed at every stage. The gift-wrapping of the car on collection was a really, really nice touch! Lovely. Thanks Luke!

Communication and help were first class during the whole process.

It just works.

Efficient and prompt

Luke, the Motorbility specialist was really helpful, treated me like a real person. Professional, had all the answers, kept me informed and updated of Covid delays. Quick responses. Great salesman!

Treated very well, shown all around the vehicle inside and out. Had a great photo shoot with our new car.

I was made to feel welcome and looked after

When i phoned the centre everyone was extremely helpful and endeavoured to help. My car salesman, Luke Fraray at Marshalls was the best salesman I have ever encountered and I have bought many cars over the years.

Excellent dealership. No complaints whatsoever. Particular thanks to Jordon Maxwell (Marshall, Grimsby) for keeping me updated throughout the whole process. He definitely went the extra mile to make sure we are delighted with our purchase.

Excellent customer service . Good communication throughout and see less handover . Than you Luke

Quick and efficient

Our local sales representative (Mark Jacklin) at Marshall Mini in Grimsby was extremely helpful in assisting me in selecting the vehicle best suited to my needs. He also kept me fully informed of the progress of my order.