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Customer Reviews.

sales

5

Very satisfied - really helpful - everything explained clearly and different options offered

18 January 2022

sales

5

Salesman really helpful showed us everything we asked and more. I was unsure about which colour to go for and he managed to find the colours I was interested in to help me decide

14 January 2022

sales

5

Got a good deal and felt very safe from a Covid perspective when collecting my car

13 January 2022

service

5

All very satisfactory and the car was washed and cleaned.

11 January 2022

sales

5

First class service from Jordon Maxwell

10 January 2022

sales

5

Straightforward good service

08 January 2022

sales

5

Friendly. Very knowledgeable regarding the product. Helpful. Efficient.

06 January 2022

sales

5

Luke made the day really special. No hard sell just a really helpful guy. He took photos for us and booked us a slot to collect that worked for us as we were travelling from Shropshire and not using our local mini dealer.

05 January 2022

sales

5

Luke Fraray and the whole team at Mini Grimsby, couldn't have been more helpful! They were friendly and helpful throughout and it really was a pleasure purchasing a Mini from them!

05 January 2022

sales

5

Happy with the service that we received.

04 January 2022

sales

5

Great service from start to finish from our sales advisor, Luke Fraray

03 January 2022

sales

5

Luke dealt with my inquiry and questions thereafter effectively and efficiently

03 January 2022

sales

5

It was the personal understanding and help from Luke Fraray, bending over backwards to deliver the mini on the day whilst maintaining the secrecy I requested which made all the difference.

03 January 2022

sales

5

Kept informed and salesman was very knowledgable.

02 January 2022

sales

5

The salesman Mark kept me informed throughout the process and the presentation of the car was great all wrapped up for Christmas

02 January 2022

sales

5

I didn't actually ever go to the mini centre I did everything online

30 December 2021

sales

5

Luke my sales representative greeted me in a friendly way on arrival. Sales process completed efficiently. Car was ready to present with a fun reveal and looked spectacular

26 December 2021

service

5

All good

25 December 2021

sales

5

Very satisfied.Luke Fraray at Grimsby Marshall's was very friendly and helpful on the purchase of our mini

23 December 2021

sales

5

Mark Jacklin made me feel very valued from the the start. Communication was always really clear and timely and the whole collection process was just a fantastic experience I'll never forget!

20 December 2021

service

5

Efficient

17 December 2021

service

5

I was given a space to work which was quiet and close to the facilities. I was asked regularly, by several different staff members, whether I wanted anything or whether they could help me in any way. It was a very clean environment.

14 December 2021

sales

5

Delivery service only - excellent - car driven to me - paperwork had all been done in advance - the gentleman delivering the car was patient, prompt and polite - thank you

13 December 2021

sales

5

N/A - I never visited the Mini Centre. Entire process was done via email or telephone. Car was delivered to me.

11 December 2021

sales

5

Very experienced, professional and knowledgeable staff. Nothing too much trouble with lots of 'checking in' phone calls.

08 December 2021

sales

5

It took 101 days from my order to delivery, but salesman regularly called to keep me updated. He was knowledgable, helpful, friendly and professional.

07 December 2021

sales

5

Even though the car delivery was held back, Luke kept me well informed of the progress

06 December 2021

sales

5

Every question was answered and they went out their way to make us feel comfortable. We could even bring our dog in when we picked up the car!

05 December 2021

sales

5

Lovely showroom, very welcoming with polite, helpful staff.

04 December 2021

sales

5

The salesperson, Jordan was excellent throughout

03 December 2021

sales

5

From start to finish couldn't do enough and kept me up to date.

03 December 2021

service

5

Very satisfied

01 December 2021

sales

5

Luke gave regular updates and helpful contact before delivery

01 December 2021

sales

5

Helpful staff not pushy

30 November 2021

sales

5

My expectations were managed and all was straight forward

30 November 2021

service

5

Appraised of the experience throughout, very helpful

30 November 2021

service

5

They sorted a problem, effectively

27 November 2021

service

5

Very satisfied. The booking , the service and post service was all very good . Gareth is always professional , very helpful and extremely efficient snd pleasant.

26 November 2021

service

5

Really lovely guys who fitted me in for MOT quickly

26 November 2021

sales

5

purchase was completely online, however was still smooth and easy process

23 November 2021

service

5

Good communication. Vehicle returned clean. Prompt service.

23 November 2021

sales

5

The customer service from Mini Grimsby was excellent. Very attentive from ordering, during the sale, and after delivery - the best I've ever had.

23 November 2021

sales

5

The mini centre seems to have a very high focus in customer service which makes you feel a very valued customer.

22 November 2021

sales

5

no issues very good

19 November 2021

service

5

Friendly staff and v professional

15 November 2021

service

5

Dealt with efficiently and clearly.

13 November 2021

sales

5

Jordon was perfectly helpful and efficient

08 November 2021

service

5

Ver y quick

08 November 2021

service

5

Always helpful

07 November 2021

sales

5

Did everything they said they would