They have conitnued t ogive good service timely reminders and very helpful

Everything went smoothly

Very professional

Happy with the service.

I'd struggle to find fault, Adam clearly was passionate about MINI and worked bloody hard to turn my "maybe yes, maybe no" into a firm sale. I had SO many questions about the technology and options, but he answered these promptly by email and phone

So happy with the service and my car

The sales person was extremely helpful and on the occasions that he wasn't available both his manager and one of his colleagues was too. The receptionists were also always helpful.

Jack provided excellent customer service

Quick and courteous service

Process was as expected and met satisfaction but can't say there were any 'perks' to give it that VIP edge

Gareth in reception was excellent

The easiest car purchase I have ever made

Always do a great job

Generally we are satisfied by we asked them at the service to adjust the windscreen wipers as they were juddering at times. Having used them since it does not seem the problem has been dealt with

Uncomplicated, friendly and efficient service.

It was a very quick and easy handover.

I was kept appraised of the progress on a regular basis

Good service

this was all completed from a distance of 250 miles, never met the salesperson in person but cannot fault the service and professionalism, communication

Great customer service very relaxed all the way through the process

The service department are spot on but sales department and booking service ECT very poor

Only issue was we struggled to park up, otherwise excellent.

Great service

No probs with warranty care

Honestly the worse experience ive had, i'll be happy to be contacted regarding this.

Love my new car, great customer service from Marshal Mini Grimsby.

The delivery of the car was disappointing due to the fact that the car was not immaculate. The valet was very poor at best. The mats were on the back seat & there were still plastic covers of the trims inside the car. The car was sticky.

Had to wait quite a while before being seen for handover, otherwise v good.

Gave information what they were doing with the car . That's a great idea .

Car only went in for an MOT but it was handed back to us clean and sparkly after a wash

Gareth (Mini Service Manager) at Marshall Grimsby was an excellent ambassador for your business.