OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
66 ratings and 44 comments received in the last 90 days.
06 October 2023
I didn't visit the mini centre but everyone there was very helpful.
04 October 2023
Amazing experience and I'll never forget it! I was made to feel really special and nothing was too much trouble to show me or explain further and I enjoyed the big reveal of my new car and beautiful flowers.
03 October 2023
Jordon Maxwell made the whole process seamless
03 October 2023
Completely kept in the loop throughout!
26 September 2023
An easy and pleasant experience from start to finish.
24 September 2023
Kept me informed of my order status.
12 September 2023
Went through all information very well
07 September 2023
Excellent experience from the word go.
05 September 2023
Everything excellent, quick and accurate. No waiting around anywhere.
09 October 2023
the service was taking longer than i expected, but was not a problem.
04 October 2023
Very satisfied with staff but very disapointed with the service link.
03 October 2023
Just love going to the Grimsby branch, always a happy bunch.
03 October 2023
I rang to enquire about a service plan, I was given all options available & explained to me in detail
03 October 2023
I wasn't listened to and therefore fault not found and problems remain unresolved
01 October 2023
Always kept well informed
25 September 2023
Customer arrangements in a Hut with 15 other sales staff! Not at all what you expect from a Premium Car brand.No Mini
20 September 2023
Fab visit and gave me full control over what work was completed
18 September 2023
Excellent service and kept informed
17 September 2023
Got home and checked my service booklet and paperwork missing and no MOT certificate. I was shown it when I paid for the work but it wasn't given to me.
09 October 2023
My first experience of buying a new was brilliant. everything was surprisingly easy i was given a warm welcome and offered a cup of coffee the sales advisor was brilliant he explained everything in detail and took his showing me all the options