OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
58 ratings and 40 comments received in the last 90 days.
11 March 2025
Really well looked after throughout the whole sales and collection process.
10 March 2025
The entire team gave great service! Special mention to Jack and Jordan and the lovely Receptionist who was so warm, welcoming and excellent at her job.
05 March 2025
Remote sale, delivered quickly
07 February 2025
Friendly and informative
30 January 2025
The staff from our entering the building were very welcoming, we wasn't put under any pressure felt relaxed.
28 January 2025
Professional, friendly, enthusiastic staff . Nothing too much trouble . Thank you Jordon !
13 January 2025
Very pleased - excellent customer service
16 March 2025
My service flag up that the brakes needed replacing, while the car was in at Marshalls I had the work done thanks to an email.
15 March 2025
Nothing was too much trouble and everything was sorted out to a high standard.
15 March 2025
I was dealt with promptly and greeted in a friendly, relaxed way. The reception staff were very attentive offering me a drink and a seat while I waited. Gareth explained very well what they had done on my vehicle and re paired my mobile for me
11 March 2025
Gareth is an asset to your company goes beyond to help
09 March 2025
Kept well informed
08 March 2025
A very professional and helpful team at the Grimsby garage.
05 March 2025
Probably solved swiftly and easily
04 March 2025
Service from staff is good Always explain things Friendly/ helpful
03 March 2025
Service team went the extra mile to fit me in.
02 March 2025
From ringing to book my MOT, to dropping my car off and then to picking it up was so easy! Reception staff, booking team, advisor everyone was very helpful!
13 March 2025
Very professional in every way.