OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
42 ratings and 31 comments received in the last 90 days.
05 June 2022
Jordon Maxwell provided great customer service, friendly, knowledgable and happy to help and update the spec of my car throughout the long wait for delivery - kept me informed at all stages
04 June 2022
Excellent service and customer care
03 June 2022
Nothing was to much trouble with the answer and questions on the car
16 May 2022
Despite the ongoing supply issues that delayed production and delivery, Mark at Mini Marshall was helpful throughout the process. Service was excellent - helpful and informative.
12 May 2022
Excellent, Mark Jacklin and Laura Rushby work tirelessly to bring together the exact package to meet your needs. Amazing!...
09 May 2022
Any questions that I had were promptly answered, along with any queries that I had throughout the complete processs.
09 May 2022
Everything possible was done at the Centre to make the experience of picking up the car a good one.
07 May 2022
Mark kept us up date and informed at every step of the way.
03 May 2022
Luke kept us informed through each stage of the process.
10 June 2022
They are courteous and professional
08 June 2022
Really helpful and explained everything
28 May 2022
Everyone is kind, helpful and good at what they do
28 May 2022
Job well done and friendly service
15 May 2022
We have been completely satisfied with every visit over to you, friendly efficient staff have always been very helpful.
15 May 2022
Always excellent service & very friendly helpful team
13 May 2022
In depth explanation of the vehicle and very thorough.
13 May 2022
Great car, great service. Attentive and efficient.
10 May 2022
All good
06 May 2022
The customer service was excellent from the beginning right to the end, and even afterwards. Appointments were made to suit us, rather than them which really helped us. All parties were so friendly, especially mini champion Jordon Maxwell.
13 June 2022
Salesman kept us updated throughout the sale and made everything as easy as possible in these uncertain times. Handover was easy and lots of time given to explain car features.