OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
31 ratings and 24 comments received in the last 90 days.
26 December 2025
Attentive, time efficient, helpful
25 December 2025
Superb service throughout
23 December 2025
Brilliant experience
14 March 2026
No valeting as in previous years No curtisy drop off as in previous years Camara disconnected and not re coonected Tyye pressure sensor not reset
11 March 2026
Friendly, quick and efficient service.
28 February 2026
Given a courtesy car at very short notice and generally very good help. Kept in contact therefore knew everything that was going on with my car.
25 February 2026
The staff were polite. The service was quick. Refreshments were available whilst I waited.
24 February 2026
Very satisfied
16 February 2026
Efficient friendly staff
15 February 2026
Excellent, and gave me a lift to and from home, special thanks to Tony who gave me the lifts
05 February 2026
Good care and updates
05 February 2026
Excellent customer service.
03 February 2026
Very satisfied, no problems. Even though the service centre is being rebuilt, you arranged to pick up and drop off my car at my home address.
FIND Marshall Grimsby.
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:30 - 16:30
Phone
- 01472 728351
Grimsby and the surrounding areas, including Scunthorpe, Cleethorpes, Gainsborough and Louth
Address
- Grimsby Road, Laceby, Grimsby, North East Lincolnshire, DN37 7DP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01472 728515
Grimsby and the surrounding areas, including Scunthorpe, Cleethorpes, Gainsborough and Louth
05 January 2026
Excellent support and guidance and time spent with us.